WHAT YOU NEED TO KNOW ABOUT OUR PLAN COVERAGE.

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COVERAGE 101
BENEFIT CALCULATOR
BENEFITS OFFICE CONTACT PERSON

Benefits Office: (604) 683-9310

For questions regarding:

 

·      Disability

·      Maternity Leave

·      Benefit/pension policy interpretation

·      Escalated claim issues

·      Monthly billing statement (insurer)

·      Benefits eligibility

·      ER Monthly billing statement (adjustments, group benefits/pension/welcome plan updates/changes)

 

ALL Application for Group Benefits and Pension, Group Change form, adjustments (Salary, coverage, update, termination), including Welcome Plan

 

·     Optional Life

·     Benefits issues (denied claim, deferred drug card issues)

·     Information inquiry (EE ID, Benefit cards, Lost Cards, Pharma Care)

·     Retiree benefits (address change, payments)

·     Student recertification

·     Monthly billing payments (cheque payment)

April abaytan@cisva.bc.ca EXT 51346

April abaytan@cisva.bc.ca EXT 51346

INFORMATION AND FAQs

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DISABILITY

Information on Disability

Forms:

The employer must complete the STD EMPLOYER STATEMENT and attach a copy of the employee’s JOB DESCRIPTION Please note that once you had submitted the scanned copy of the STD form(s), there’s no need to mail the original form(s).

You, as the employer, must provide us with the employee’s actual gross salary from the first of the month until the last day that they had been paid.

NOTE: Please send it electronically via email. The original copy is NOT required in our office.

All forms should be emailed to abaytan@cisva.bc.ca. Once the employee’s back to work full-time, you must provide us with the exact date that they came back to work and the gross salary that they will earn from the first day of their return to work to the last day of the month. For any specific questions or concerns regarding a disability claim, please contact our office.

MATERNITY & PARENTAL LEAVE

Maternity & Parental Leave Information

The employer must complete the STD EMPLOYER STATEMENT and attach a copy of the employee’s JOB DESCRIPTION Please note that once you had submitted the scanned copy of the STD form(s), there’s no need to mail the original form(s).

You, as the employer, must provide us with the employee’s actual gross salary from the first of the month until the last day that they had been paid.

NOTE: Please send it electronically via email. The original copy is NOT required in our office.

All forms should be emailed to abaytan@cisva.bc.ca. Once the employee’s back to work full-time, you must provide us with the exact date that they came back to work and the gross salary that they will earn from the first day of their return to work to the last day of the month. For any specific questions or concerns regarding a disability claim, please contact our office.

PENSION
DENTAL PLAN
EXTENDED HEALTH CARE
EMPLOYEE ASSISTANCE PROGRAM
GLOBAL MEDICAL ASSISTANCE

GROUP BENEFITS and PENSION FORMS FOR YOUR EMPLOYEES

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NEW EMPLOYEE

NOTE: ALL FORMS MUST BE SIGNED BEFORE SUBMITTING TO THE BENEFITS ADMINISTRATION OFFICE
Employees with a one-year contract, working 20 hours/week must be enrolled on the Benefits.

It is not by the employee’s choice whether they want to join or not.


Voluntary/optional Benefits available:

  • Voluntary RRSP
  • Tax-Free Savings Account.
TERMINATION OF EMPLOYMENT

NOTE: ALL FORMS MUST BE SIGNED BEFORE SUBMITTING TO THE BENEFITS ADMINISTRATION OFFICE

  • To remove a member under your account (transfer of employment, retirement, or termination of employment), complete the:
EXISTING EMPLOYEES

NOTE: ALL FORMS MUST BE SIGNED BEFORE SUBMITTING TO THE BENEFITS ADMINISTRATION OFFICE

Reminder: ALL updates must be reported within 31 days from the date of the change NO EXCEPTION!

  • To increase pension contribution from 3% TO 7% OR to add, update, remove voluntary pension:
  • To increase pension contribution from 3% or 7% to 8% (15th year of service) or 9% (20th year of service):
  • Updating dependent children’s student status (dependent is turning 22 years old and attending full-time in-class post-secondary school):
LATE APPLICANT

Employees who had previously waive their extended health and/or dental coverage who would like to have dual coverage (not losing the spousal coverage) will be considered as a late applicant and will have to be subjected to the approval of CANADA LIFE ASSURANCE CO.

NOTE: Dental coverage for an approved late applicant will be limited. Please refer to our booklet for coverage information. DO NOT SEND THE FORMS TO CANADA LIFE DIRECTLY. SUBMIT THE COMPLETED FORM to the BENEFITS ADMINISTRATOR.

Late applicants must complete the following forms:

EMPLOYEES ON DISABILITY

Employees who are away from work due to illness or injury for 7 consecutive days (including weekends and holidays) MUST apply for disability benefits. The employee must fill out the EMPLOYEE STATEMENT and have their doctor to complete the PHYSICIAN STATEMENT

The employee has the option of submitting their completed form directly to CANADA LIFE, or to our office.

  • The employer must complete the STD EMPLOYER STATEMENT and attach a copy of the employee’s JOB DESCRIPTION Please note that once you had submitted the scanned copy of the STD form(s), there’s no need to mail the original form(s).
  • You as the employer must provide us with the employee’s actual gross salary from the first of the month, until the last day that they had been paid.

NOTE: Once the employee’s back to work full-time, you must provide us with the exact date that they came back to work and the gross salary that they will earn from the first day of their return to work to the last day of the month. The Benefits Administration Office will not ask for the information. YOU ARE RESPONSIBLE TO GIVE IT TO OUR OFFICE. For any specific questions or concerns regarding a disability claim, please contact our office.

EMPLOYEES ON MATERNITY LEAVE

All women in our system are entitled to the STD Maternity Benefit once they gave birth. You must give the employee the following forms: 

You must complete the STD EMPLOYER STATEMENT  and attach a copy of the employee’s JOB DESCRIPTION – MUST be submitted to the Benefits Administration Office. Please note that once you had submitted the scanned copy of the STD form(s), there’s no need to mail the original form(s).

TOP-UP CALCULATOR:

All maternity leaves are different. If you have specific questions or concerns regarding maternity leave or top-up benefits, please contact our office. YOU MUST ALSO PROVIDE A COPY OF THE MATERNITY LEAVE REQUEST FORM TO THE BENEFITS ADMINISTRATION OFFICE.

EMPLOYEES ON APPROVED LEAVE OF ABSENCE

NOTE: ALL FORMS MUST BE SIGNED BEFORE SUBMITTING TO THE BENEFITS ADMINISTRATION OFFICE

GROUP COVERAGE CHANGE FORM must be submitted to our office to change their benefit class and to indicate if extended health and dental will be kept while they are on leave.

GROUP COVERAGE CHANGE FORM when they return to work and to re-instate their benefit class and benefits.

If the return to work is not the first day of the month, make sure that the gross salary from the first day that they return to work until the last day of that month is indicated on the form (this is for employees who have a pension).

RETIREES
WELCOME PLAN APPLICATION (for EEs who do not have MSP coverage)

The Welcome Plan is a temporary supplementary group plan of insurance that provides essential basic healthcare coverage for newcomers, returning Canadian residents and their families, or employees who had an expired Provincial Health Plan. Welcome Plan benefits are available as long as the employee meets all eligibility requirements. To be eligible under the Welcome Plan, the employee must be covered under the Extended Health plan; they must legally reside in a Canadian province or territory. They must not be eligible for coverage under a federal or provincial government health plan (i.e., MSP) because they do not satisfy the residency requirement in their province or territory of residence. 

 

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